Product guarantee

Lutterworth Ecolighting Ltd - Trading as ‘Ecolighting’ - warrants that the luminaires distributed or manufactured by or on behalf of Lutterworth Ecolighting Ltd and purchased by you the customer  shall be free from defects in material and workmanship for a period as stated in the manufacturers data sheet from the date of sale. Further information is available on request.

All warranties are conditioned upon proper installation and fair use as well as conformance with the recommendations of Lutterworth Ecolighting Ltd.  Any negligence or mishandling which causes damage of components is not included in the warranty.

If any of products sold by Lutterworth Ecolighting Ltd fail to meet the above warranty, the customer must immediately notify Lutterworth Ecolighting in writing of the defect. Lutterworth Ecolighting Ltd will make available the appropriate component part for one to one exchange. Lutterworth Ecolighting Ltd is not liable for any labour and shipping or other indirect cost incurred.

The above conditions are in addition to the Lutterworth Ecolighting Ltd Terms & Conditions of Sale which are accessible through store.ecolightinguk.com or by request. The full procedure for returning a product under warranty can be found in our Returns policy.